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IT Business Manager

Reference number

PLDC/58

Creation date

2019-11-14

Job position

IT Business Manager

Province

śląskie

Localization

Katowice

Working time

Full time

Scope of duties

Job context:
  • Industry: IT services
  • Type of work area: Cloud, Infrastructure management,  business management, team management, customer relations management
  • Location: Katowice or Warsaw
  • Work language: English, French will be an asset
  • Work length: indefinite / work in internal Cyclad structures
  • Form of employment: B2B or regular employment contract
  • Assignment starts: ASAP, depending on candidates availability
  • Reporting to: General Manager of Cyclad Poland
 
Job specification:
  • Responsible for development and growth of the Cloud and Infrastructure Management Business Line (CIM BL)
  • Structuring and fully managing the CIM BL
  • Leading the prospection, sales and teams of technical specialists to ensure performance of CIM BL
  • Establishing and building relationships with prospective and existing clients
  • Identifying client business issues and determining client needs
  • Building offers and preparing pricing for potential clients
  • Responsible for all CIM operations provided by Cyclad teams
  • Building a network of Cloud, System and Network, Service Desk and Monitoring, Devops specialists working on different Cyclad projects; cooperating closely with team leaders of these areas
  • Capitalizing the expertise of Cyclad technical specialists
  • Assigning of resources to new and existing  projects depending on competencies and client needs
  • Participating in the recruitment and hiring process for growing the designated technical team
  • Reporting the achievements, financial figures and issues to top management on regular basis (weekly, monthly, quarterly and annual)

Basic requirments

  •  At least 3 years of comparable work experience
  • Proven experience in cloud and infrastructure management
  • ITIL certification or equivalent
  • Good understanding of outsourcing business service model
  • Experience in customer relations management and good negotiation skills
  • Excellent written and oral communication skills in English
  • Management, communication, presentation skills

We offer

  • ​Challenging work in a dynamic international environment
  • Private healthcare and Multisport Card