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Travel Channels - Customer Operation Specialist

Reference number

FRSA/27

Creation date

2019-10-01

Job position

Travel Channels - Customer Operation Specialist

Province

All regions

Localization

Sophia Antipolis, Côte d’Azur

Scope of duties

Project information:
  • Location: Sophia Antipolis, Côte d'Azur, France
  • Project language: English
  • Project length: 6 months with the possibility of extension
  • Assignment start date: ASAP
  • Type of contract: French contract of employment
 
Job scope:
  • The mission will be to deliver operational services to a large business Travel Agency.  
  • During Together with the Key Account executive in charge of the customer:
    • Coordinate new market deployment and new offices
    • Request implementations of Security settings
    • Analysis and fulfilment of customer operational requests
    • Document customer operational processes
    • Deploy new products
    • Update customer sharepoint
 
Deliverables:
  • Customer processes documents
  • Office/market delivery document
  • Customer and Supplier markets Contact lists
  • Status report

Basic requirments

  • Experience with Amadeus Winaproach and CRS
  • Basic customer management skills
  • Fluent English

We offer

  • Work within a team of 16,000 professionals and 146 nationalities, to transform travel industry
  • Being a part of delivery team of a premium services to corporate clients and their tech-savvy travelers
  • Challenging work in a dynamic international environment and great potential for development
  • Co-operation and the possibility of exchanging knowledge with a team of professionals from global consulting       company