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Customer Advisor with Dutch

Reference number


Creation date


Job position

Customer Advisor with Dutch





Scope of duties

Project information:

  • Industry: Consulting
  • Type of project: Customer Service
  • Location: Cracow (Podgórze)
  • Work schedule: work form Monday to Friday in 9.00 a.m. to 7.00 p.m. (8,5h)
  • Project language: English and Dutch min. C1
  • Type of contract: Permanent
Project scope:
  • Providing high quality telephone and e-mail support
  • Effective problem solving and analyzing queries
  • Cooperation with other internal departments
  • Providing first line of contact support
  • Contact with other departments in case of more difficult cases
  • Timely execution of tasks

Basic requirments

  • Very good knowledge of Dutch Language (C1)
  • Very good knowledge of English Language (C1)
  • Experience in customer service work
  • Perfect communication and interpersonal skills
  • Highly developed creativity
  • Focus on cooperation with company
  • Openness to new challenges 

We offer

We offer:
  • Contract of employment
  • Best private healthcare with free dentist services
  • Rich social package: Multisport card or insurance
  • Employment stability, after the trial period, a permanent contract
  • Opportunity for individual development or career
  • Work in a young and dynamic team in international environment
  • External and internal training package
  • Many social and charity events